Five Consumer Trends Inspire Brand Innovation
Shifting priorities, new grooming habits and online shopping behavior are changing the way people buy and use personal care, beauty and cosmetic brands. Understanding five consumer behaviors can inspire brands to innovate and grow.
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Perceived Notions about Beauty are Changing
Men and women of all ages, ethnicities, and abilities buy cosmetics and grooming brands. However, most consumers believe the beauty industry places too much emphasis on perfection and stereotypes. People feel represented when products address their actual needs and brands celebrate their individuality.
People Care More About the Impact of Their Purchases
People are more conscious about what they put in and on their bodies, and care more about the environmental impact of their purchases. More consumers are searching for products made with healthier ingredients, and are willing to pay more for eco-friendly packaging.
Sources: EY Future Consumer Index
Younger Consumers are Buying CBD-infused Skin and Hair Products
Our Generations 2020 study found over half of younger consumers have purchased CBD-infused products from a grocery store, health food store or drugstore. They also are more interested in trying skin and hair care products than any other generation.
Grooming Habits May Continue to Change
Many consumers tried do-it-yourself personal care and beauty products during the pandemic and discovered they like the convenience, affordability and time savings of treatments at home. Five personalized products are trending:
- Nail Care
- Hair Color
- Hair Removal
- Scalp Care
- Facial Care
Convenience and Efficiency Inspire Brand Loyalty
More than 90% of consumers expect to receive online purchases within one week, over 65% of online shoppers expect free shipping for all purchases, and most consumers say they are more likely to make a repeat purchase online if they experience great customer service.
How Strategic Research Partners Inspire Brand Innovation and Growth
People’s lifestyles and values normally shift incrementally over a number of years, but the pandemic and social climate have significantly accelerated changes in consumer values and behavior. Quantitative, Qualitative, and Quick-Turn market research explain what people really care about, and provide consumer insights and facts to support strategic decisions and brand innovation.
Benchmarking and Competitor Analysis provides real-time and historic data to optimize strategies, products, packaging and marketing communications plans.
Consumer Attitude and Usage Studies (A&U) explain how, when and where people use products; define the perceptions and attitudes that motivate consumers to buy (or not buy) a product.
Packaging Research uses a variety of different consumer surveys and statistical techniques to optimize package design, structure, and shelf placement to appeal to the right people.
Segmentation & Message Testing provide actionable consumer insights to create meaningful connections between brands and the right target audiences.
Looking for Consumer Insights to Innovate and Grow?
Insights In Marketing consultants are strategic partners who deliver in-depth consumer research and actionable marketing insights to inspire innovation and growth. Our team has decades of client and supplier side research experience, and our marketing expertise spans across various industries and consumer segments, including cosmetic and beauty industry research and analysis.
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Looking for consumer insights to innovate and grow?
Insights In Marketing consultants are strategic partners who deliver in-depth consumer research and actionable marketing insights to inspire innovation and growth. Our team has decades of client and supplier side research experience, and our marketing expertise spans across various industries and consumer segments.
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